Respecting our Customers’ Privacy
Precedent Productions respects the privacy of all customers, participants, and business contacts and is committed to safeguarding the personal information provided to us. Precedent Productions is subject to the requirements of the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
This Privacy Policy outlines how Precedent Productions collects, uses, discloses, and protects personal information, including information collected online, by telephone, in writing, and via electronic messaging such as email and SMS.
1. How is personal information collected?
Precedent Productions is the founder and coordinator of the Champion Awards programs. To operate these programs, we collect personal information through a number of channels, including:
- Telephone calls via our call centre
- Printed registration and entry forms, where applicable
- Online registrations, recommendations, and entries
- Online ticket purchases via our website
Personal information is collected when you register or enter a business, recommend a business, purchase tickets, enter promotions, or otherwise interact with Precedent Productions.
2. What personal information do we collect and why?
Precedent Productions may collect personal information including, but not limited to:
- Name
- Business name
- Postal address
- Email address
- Mobile phone number
- Telephone number
- Payment details (where applicable)
We collect this information to:
- Administer awards programs and events
- Contact you regarding entries, finalist or winner status
- Send finalist materials and event invitations
- Provide event updates, including changes, cancellations, or ticket issues
- Process payments and ticket purchases
- Notify winners of prizes or promotions
- Conduct marketing, research, and promotional activities related to our programs
SMS communications
Where you provide a mobile phone number, Precedent Productions may use this information to send SMS messages, including:
- Event reminders and updates
- Ticketing and attendance information
- Notifications relating to entries, finalist or winner status
- Marketing or promotional messages relating to awards programs or events
You may opt out of receiving marketing SMS messages at any time by following the unsubscribe instructions included in the message or by contacting Precedent Productions directly.
3. Communications on behalf of partners and disclosure to third parties
Precedent Productions does not sell personal information.
From time to time, Precedent Productions may send communications (including email and SMS) on behalf of event partners, sponsors, or media partners in connection with a Champion Awards program, event, or related offering.
In addition, where reasonably necessary for the purposes of the program or event, Precedent Productions may disclose your personal information to those partners so that they may contact you directly with information about their products, services, or involvement in the event.
Where personal information is disclosed to partners, contractors, or service providers, Precedent Productions requires those parties to comply with applicable privacy laws and to handle personal information in accordance with strict confidentiality and security requirements.
Precedent Productions may also disclose personal information to third-party contractors and service providers who assist us in operating our business, including companies that provide IT services, ticketing services, mailing services, email and SMS distribution services.
4. Security of personal information
Precedent Productions takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information is stored in secure databases and systems, and access is limited to authorised personnel.
5. Non-customer information
Precedent Productions may collect personal information about individuals who are not customers, such as business contacts or representatives of organisations with whom we deal. This information is used only for the purpose for which it was collected.
6. Access and correction
You may request access to, or correction of, personal information held by Precedent Productions in accordance with the Privacy Act. Requests should be made in writing using the contact details provided below. Precedent Productions will respond within a reasonable timeframe.
7. Online privacy issues
Personal information collected online is handled consistently with information collected offline. If you have opted in to receive communications from Precedent Productions, you may receive information via email or SMS, including marketing communications and partner-related messages.
You may change your communication preferences or opt out at any time.
8. Additional information and contact details
Precedent Productions may update this Privacy Policy from time to time. The most current version will be made available on our website or upon request.